PUBLIC AGREEMENT

life-balanceacademy — the website https://life-balanceacademy.com.ua through which the Customer gains access to the Service provided by the Provider.

Acceptance — means the full, unconditional, and unqualified acceptance by the Customer of all terms of the Public Agreement set forth in this Offer, as well as other documents, regardless of their name and content, which define the rules and conditions for the provision of Services, their scope, price, and manner of use. By accepting the Offer, the Customer also confirms that they understand all provisions of this Offer/Agreement and its attachments. Acceptance is confirmed pursuant to Article 642 of the Civil Code of Ukraine by making payment for the Service through the payment systems integrated into the website at https://life-balanceacademy.com.ua or by paying an invoice issued by the Provider. The acceptance period for this Offer is unlimited and remains valid until termination of this Agreement.

Content — educational materials (video lectures, trainings) and other programs posted on the website, access to which is provided as part of the Service, which may be supplemented or modified by the Provider to ensure Customer success.

Customer — a legally competent adult resident of Ukraine identified by a payment card issued by a Ukrainian bank, or a minor who has received permission from parents/guardians to enter into this Agreement.

Service Fee — the payment for the Service in the amount determined by the applicable package offer at https://life-balanceacademy.com.ua.

Service — education through provision of access to Content hosted at https://life-balanceacademy.com.ua in accordance with the selected package offer.

Public Offer — the Provider's offer addressed to any legally competent adult resident of Ukraine meeting the requirements of civil law (Articles 638, 641 of the Civil Code of Ukraine) to enter into an Agreement for educational services whose terms are set forth in this Public Agreement.

1.2. The above terms are provided for convenience and shall not limit their definitions where the context requires otherwise.

2.1. The subject matter of this Public Agreement is the Provider's delivery to the Customer of Services consisting of access to relevant life-balanceacademy Content hosted at https://life-balanceacademy.com.ua for the selected educational course.

2.2. The Service is provided in the form of a package offer available for selection by the Customer at https://life-balanceacademy.com.ua.

2.3. The Customer may exercise the right of withdrawal under the terms set forth in this Agreement.

2.4. The Provider owns the life-balanceacademy Content posted on the website.

2.5. This Agreement does not constitute an employment or employer-employee relationship and does not create any agency relationship authorizing the Customer to act on behalf of the Provider.

3.1. This Agreement is concluded as an adhesion contract (Article 634 of the Civil Code of Ukraine) and is deemed concluded from the moment the public offer is accepted.

3.2. By accepting the public offer, the Customer confirms that they fully accept its terms.

3.3. The Customer accepts the offer by performing conclusive acts — paying for the selected Content under the conditions specified in Section 5 of this Agreement. The written form of this Agreement pursuant to the Law of Ukraine "On Electronic Commerce" may additionally be confirmed by sending an email.

4.1. Provision of the Service to the Customer is possible subject to the Customer's registration on life-balanceacademy and availability of the Telegram messaging application.

4.2. Registration on life-balanceacademy is completed by filling out a registration form on the website. During registration, the Customer provides their name, current email address, and phone number. Registration is free of charge.

4.3. The Customer must fully review the terms of this Agreement before accepting the Offer.

4.4. After the Customer registers and pays for the services, the Provider, within no later than 24 (twenty-four) hours, sends the Customer an email with access to the Content via Telegram chatbot.

4.5. The Customer may not transfer their login and password to third parties and bears full responsibility for their safekeeping.

4.6. The Customer is responsible for maintaining the confidentiality of their password. If the Customer discovers unauthorized access to their account, they must notify the Provider as soon as possible.

5.1. The price of the Provider's Service is determined by the terms of the applicable package offer selected by the Customer at https://life-balanceacademy.com.ua.

5.2. The Service price is paid by the Customer through the built-in website functionality at https://life-balanceacademy.com.ua prior to the commencement of the Service. Payment for the Service constitutes the Customer's unconditional acceptance of all terms of the Public Agreement.

5.3. After purchasing the services, the Customer has the right within 14 days to submit a refund request to [email protected], provided that no lesson (content) has been opened. If at least one lesson has been opened, no refund will be issued.

6.1. The Customer has the right to: choose content according to their needs; receive Services in a timely and quality manner; withdraw from services under the terms provided in this Agreement.

6.2. The Customer undertakes to: not download, copy, or distribute Content without the prior written consent of the Provider; pay for the Services in the manner and under the conditions stipulated in this Agreement; strictly respect all intellectual property rights of the Provider and take all necessary measures to prevent any third parties from accessing their account on life-balanceacademy.com.ua.

6.3. The Provider has the right to: receive information necessary to provide Services; receive payment for the Services in the amounts and timeframes stipulated; modify, supplement, and expand the Content to improve Service quality; terminate this Agreement at any time in the event of unacceptable behavior by the Customer.

6.4. The Provider undertakes to: provide the Services timely and in proper quality in accordance with the terms of this Agreement; perform obligations conscientiously and professionally; notify the Customer in the event of circumstances preventing proper fulfillment of obligations.

8.1. One-time services for a limited period: any one-time services or prepaid service packages purchased on the website may be offered for a specific period. In such case, the provision of services ceases after the expiration of the specified period. No action from the Customer is required to terminate the services.

8.2. Service packages provide access to Content for a limited period. In such case, the Customer receives access to the Content for the period specified in the terms published on the product description page at https://life-balanceacademy.com.ua.

9.1. The Content of the life-balanceacademy.com.ua Educational Platform is the intellectual property of the Provider or is used by them based on duly executed consent of third parties and is protected in accordance with applicable law. The Customer's distribution by any means of information obtained from https://life-balanceacademy.com.ua to third parties, including for commercial purposes, without the direct consent of the Provider is prohibited.

9.2. Granting the Customer access to the educational materials of life-balanceacademy.com.ua through the Educational Platform does not grant the Customer the right to use the Provider's intellectual property objects beyond personal use.

10.1. In the event of a breach of obligations arising under this Agreement, the Party shall be liable as defined by this Agreement and applicable Ukrainian law.

10.2. In the event of a breach of the terms of this Agreement by the Customer, the Customer shall compensate the Provider for all damages and expenses incurred, including but not limited to court costs and legal, consulting, and attorney service fees.

10.3. The Customer exclusively bears all liability associated with providing the Provider with false information, including during the Acceptance.

11.1. The Provider and the Customer are released from liability for breach of the terms of this Agreement if caused by force majeure circumstances preventing proper performance.

11.2. In this clause, "force majeure circumstances" means an exceptional event or circumstance: (1) beyond the control of the Provider or Customer; (2) against which the Provider or Customer could not reasonably have taken measures before entering into the Agreement; (3) which, after its occurrence, the Provider or Customer could not reasonably have avoided or overcome.

11.3. Force majeure circumstances may include but are not limited to: war, military operations, invasion, acts of foreign enemies; rebellion, terrorism, revolution, insurrection, military or usurped power or civil war; riots or disorder, strikes or lockouts, banking system disruptions in Ukraine; natural disasters such as earthquakes, hurricanes, typhoons or volcanic activity.

11.4–11.7. The occurrence of force majeure must be confirmed by documents issued by competent authorities. The term for performance of obligations under this Agreement is extended for the duration of force majeure circumstances and their consequences.

12.1. In the event of non-performance or improper performance of obligations under this Agreement, the Party whose right has been violated shall send a written claim to the other Party.

12.2. All claims from the Customer to the Provider must be sent to the Provider's email: [email protected], in the form of a scanned copy, followed by sending the original claim to the Provider's postal address.

12.3. The Provider's review period for the Customer's claim is 15 (fifteen) calendar days from receipt, after which the Provider makes one of the following decisions: (a) disagreement with the claim and refusal to satisfy it; (b) full or partial agreement with the claim and full or partial satisfaction of the Customer's demands.

12.4. The Party whose right has been violated has the right to file a lawsuit in court in accordance with the jurisdiction established by applicable law.

By accepting this Agreement, the Customer consents to the processing and storage of personal data in the manner and method provided by the Law of Ukraine "On Personal Data Protection" dated June 1, 2010, No. 2297-VI, as amended.

All legal relations arising from the Agreement or related to it, including its validity, conclusion, execution, amendment and termination, interpretation of its terms, and determination of consequences of invalidity or breach, are governed by the Agreement and the applicable norms of Ukrainian legislation.

Individual Entrepreneur Nabokova Anastasiia Viacheslavivna

Tax ID (RNOKPP): 3363704965

Current account IBAN UA473220010000026009320058103 held at JSC "Universal Bank"

Email: [email protected]